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17
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call...
In U.S.A www.whirlpool.com/help - In Canada www.whirlpool.ca
Dryer Operation
Dryer will not run
Has a household fuse blown, or has a circuit breaker
tripped?
There may be 2 fuses or circuit breakers for the dryer. Check
to make sure both fuses are intact and tight, or that both
circuit breakers have not tripped. Replace the fuse or reset
the circuit breaker. If the problem continues, call an
electrician.
Is the correct power supply available?
Electric dryers require 240-volt power supply. Check with
a qualified electrician.
Was a regular fuse used?
Use a time-delay fuse.
Is the dryer door firmly closed?
Was the PUSH TO START button firmly pressed?
No heat
Has a household fuse blown, or has a circuit breaker
tripped?
Electric dryers use 2 household fuses or circuit breakers. The
drum may be turning, but you may not have heat. Replace the
fuse or reset the circuit breaker. If the problem continues, call
an electrician.
Unusual sounds
Has the dryer had a period of non-use?
If the dryer hasn’t been used for a while, there may be a
thum
ping sound during the first few minutes of operation.
Is a coin, button, or paper clip caught between the drum
and front or rear of the dryer?
Check the front and rear edges of the drum for small objects.
Clean out pockets
before laundering.
Are the four legs installed, and is the dryer level front to
back and side to side?
The dryer may vibrate if not properly installed. See
“Installation Instructions.”
Is the clothing knotted or balled up?
When balled up, the load will bounce, causing the dryer to
vibrate.
Separate the load items and restart the dryer.
Timer does not noticeably advance
Is the dryer set to Timed or Air Dry?
The timer moves slowly and continuou
sly for the time setting.
Is the dryer set to Automatic Drying?
The timer moves only when the clothing is mostly dry. See
“How Auto Moistur
e Sensing Works” in “Dryer Use.”
Dryer Results
Clothes are not drying satisfactorily, drying times are too
long, or load is too hot
NOTE: The compact dryer operates at a lower wattage. Expect
longer drying times.
Is the lint screen clogged with lint?
Lint screen should be cleaned before each load.
Is the exhaust vent or outside exhaust hood clogged with
lint, restricting air movement?
Run the dryer for 5-10 minutes. Hold your hand under the
outsi
de exhaust hood to check air movement. If you do not
feel air movement, clean exhaust system of lint or replace
exhaust vent with heavy metal or flexible metal vent.
See
“Installation Instructions.”
Are fabric softener sheets blocking the grille?
Use only one fabric softener sheet, and use it only once.
Is the exhaust vent the correct length?
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times.
See
“Installation Instructions.”